Terms of Service

Agreement to Terms

Welcome to Hollowpine. These Terms of Service govern your access to and use of our website and game development services. By accessing or using our website, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.

These terms constitute a legally binding agreement between you and Hollowpine. We reserve the right to update these terms at any time, and your continued use of our services after changes are made constitutes acceptance of the new terms.

Service Usage Terms

1. Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You must not use our services:

In any way that violates applicable local, national, or international law
To transmit any harmful, threatening, abusive, or offensive material
To impersonate or attempt to impersonate Hollowpine or any of our employees
To engage in any conduct that restricts or inhibits anyone's use of the website
To introduce viruses, malware, or other technologically harmful material

2. Permitted Uses

Our website and services are provided for the following purposes:

Reviewing information about our game development services
Contacting us regarding potential projects or inquiries
Accessing publicly available resources and information
Learning about our methodology and past results

3. Service Access Requirements

To access and use our services, you must have the necessary equipment and internet connection. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You must be at least 18 years old to engage our services.

4. Fair Usage Guidelines

We expect all users to interact with our website and services in good faith. Excessive automated requests, attempts to overwhelm our systems, or any behavior that could harm our infrastructure or other users' experience is prohibited.

Account and Access

1. Account Creation

Currently, our website does not require account registration for general browsing. However, if you engage our services, we may create a client account for project management purposes. You will be responsible for maintaining the security of any credentials provided to you.

2. Account Security Responsibilities

If you receive access credentials for any part of our services, you agree to:

Keep your login information confidential
Notify us immediately of any unauthorized access
Use strong passwords and security practices
Accept responsibility for all activities under your account

3. Account Suspension and Termination

We reserve the right to suspend or terminate access to our services if we determine that you have violated these Terms of Service, engaged in fraudulent activity, or if termination is necessary to protect our business interests or comply with legal requirements. Upon termination, your right to use our services will immediately cease.

4. Multiple Account Policies

You may not create multiple accounts to circumvent restrictions or violate these terms. Each individual or organization should maintain only one primary account unless explicitly authorized by us for legitimate business purposes.

Service Availability and Modifications

1. Service Uptime and Maintenance

We strive to maintain reliable access to our website and services, but we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to provide notice of scheduled maintenance when possible.

2. Feature Availability

The features and services available through our website may change over time. We reserve the right to add, modify, or remove features at our discretion. Specific game development services and their availability may be subject to our current capacity and scheduling.

3. Geographic Restrictions

While our website is accessible internationally, our game development services are primarily offered to clients within Europe and may be subject to geographic limitations based on project requirements, legal considerations, and business capacity.

4. Service Modifications and Updates

We continuously work to improve our services and may introduce updates, changes, or modifications at any time. These changes may include alterations to our pricing, service offerings, website functionality, or terms. Material changes to paid services will be communicated to active clients in advance.

Intellectual Property Rights

1. Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Hollowpine or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit permission.

2. User-Generated Content Rights

If you submit any content to us through contact forms or other communication channels, you grant us a non-exclusive, worldwide license to use, reproduce, and display such content for the purpose of providing our services and improving our business operations. You represent that you have all necessary rights to grant this license.

3. License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any rights to download, copy, or modify our content except as necessary for normal website viewing in your browser.

4. Copyright and Trademark Notices

The Hollowpine name, logo, and related marks are trademarks of our company. Other product and company names mentioned on our website may be trademarks of their respective owners. Unauthorized use of any trademarks displayed on this website is strictly prohibited.

Payment and Billing

For clients engaging our game development services, payment terms will be specified in individual service agreements. General terms include:

Payment schedules and methods will be outlined in project contracts
Prices are quoted in USD unless otherwise specified
Late payments may be subject to additional fees
We reserve the right to suspend services for non-payment
Refund policies, if applicable, will be detailed in service agreements

Limitation of Liability

To the fullest extent permitted by law, Hollowpine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of our services shall not exceed the amount you have paid us in the twelve months preceding the claim.

Governing Law and Disputes

These Terms of Service are governed by the laws of Germany. Any disputes arising from these terms or your use of our services shall be resolved in the courts of München, Germany.

Before initiating any legal proceedings, we encourage you to contact us to attempt to resolve any disputes informally.

Changes to Terms

We may revise these Terms of Service at any time by updating this page. You are expected to check this page periodically to take notice of any changes. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

Hollowpine

Schillerstraße 15

80336 München, Germany

Phone: +498954541822

Email: info@hollow-pine.com

Contact Information